Terms & Conditions

For all confirmed appointments we require a 50% deposit or a completed finance agreement. We will require at least six weeks notice to cancel a treatment plan, failure to do so will incur a 50% charge of the treatment value. Rearrangement of appointments within 10 days will incur a £100 rearrangement fee. Please be aware that the consultation fee is non-refundable.

We endeavour to assist you in rearranging appointments where possible and would ask that you provide us with as much notice as possible to prevent these charges being incurred. Rearrangement of a consultation appointment within 48 hours will result in a £50 charge being incurred.

Please be aware no children or pets are permitted in the clinic for our appointments.

For any cosmetic treatment appointments please arrive 30mins prior to the scheduled appointment time to allow for treatment-related documentation to be completed and to accommodate any undue delays as we may not be able to proceed with your appointment. This may result in one of the above charges being incurred if you arrive late.

We will always try our best to accommodate any late patients however due to our demand for appointments we cannot allow for the clinic to be delayed.